Thames Water is undergoing a significant business transformation spanning all areas of the organisation, and as such, the environment is fluid, challenging, yet hugely rewarding.

As part of this, we are seeking a proactive and detail-oriented PMO Coordinator & Analyst to join the Strategic Operations and Transformation Performance team.

In this role, you will have the opportunity to play a pivotal part in supporting the successful delivery of our strategic transformation portfolio by providing high-quality project governance, reporting, and assurance support.

What you’ll be doing as a PMO Coordinator & Analyst

Work with and build strong working relationships with programme and project managers, business stakeholders, and senior leaders.

You will be tracking and monitoring adherence to governance processes and delivery standards across projects and programmes.

Supporting with creation of project and programme plans, risk management, issue resolution, and change control activities while maintaining and continuously improving PMO frameworks, tools, and templates.

Support with activities covering, but not limited to, delivery assurance, coordinating meetings, agendas, creating presentations, administering the programme level RAID, delivery plan, actions tracking, minute-taking, onboarding, activity planning and general programme support.

Analysis of data, preparation of portfolio and programme reports, and executive-level reporting and board packs.

Support communications and engagement activities related to project delivery and change management.

  • This is a Fixed Term Contract/Secondment to cover maternity leave for approximately 12 months.
  • Base location – this is a hybrid role from Clearwater Court in Reading, with the expectation of working on site across the Thames Water estate as required.
  • Working hours are 36 hours a week, Monday to Friday
  • Please note the internal job title for this role in PMO Analyst. 

What you should bring to the role

The essential criteria to help you succeed in this role are:

  • Proven experience in a PMO, project support, or analyst role within a transformation or change environment.
  • Experience working across complex, multi-project portfolios.
  • Excellent analytical, organisational, and problem-solving skills.
  • Proficient in the Microsoft Office suite, particularly Excel, PowerPoint, and SharePoint.
  • Strong communication and stakeholder engagement skills.
  • Valid UK driver’s licence and access to a car for business use. 

Additional skills and experiences would be great to have/bring:

  • Strong understanding of project and programme management methodologies (e.g., PRINCE2, MSP, Agile).
  • Experience in benefits tracking and financial analysis.
  • Experience working in regulated or large-scale operational environments.

What’s in it for you?

  • Competitive salary up to £55,000 per annum.
  • Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
  • Performance-related pay plan directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.