We’re looking for a Quality Scientist to join our Laboratory Quality Team, where you’ll play a key role in supporting and continuously improving our Quality Management System. This is a great opportunity to be involved in maintaining our ISO17025, DWTS and MCERTS accreditations, helping ensure our laboratory and sampling activities consistently meet high regulatory and quality standards.

What you’ll be doing as a Quality Scientist

  • Supporting the Quality Manager with day-to-day quality activities across both laboratory and sampling teams
  • Planning and delivering internal audits across technical methods, quality systems and field operations
  • Maintaining and improving the Quality Management System (QMS) and associated documentation in line with UKAS, DWI and Environment Agency requirements
  • Supporting the preparation for external audits and acting as a key contact during assessments
  • Monitoring analytical quality control (AQC) and non-conforming work, ensuring actions are completed and improvements are embedded
  • Providing clear guidance, support and training to laboratory and sampling teams on quality processes
  • Driving continuous improvement across systems, processes and ways of working

What you should bring to the role

  • Experience working within an accredited environment such as MCERTS, DWTS or ISO17025
  • A strong understanding of ISO17025 and regulatory requirements from the Drinking Water Inspectorate and Environment Agency
  • Excellent attention to detail with a proactive approach to maintaining high standards
  • Experience in auditing, reporting and analysing quality data
  • Strong communication skills with the ability to support and influence stakeholders
  • A self-motivated and organised approach, with the ability to work both independently and as part of a wider team

What’s in it for you?

  • This role will be paid £46,560 per annum
  • 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
  • Generous Pension Scheme through AON.
  • Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
  • Performance-related pay plan directly linked to company performance measures and targets

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.