As a Repair and Maintenance People Supervisor your role is to manage a set of R&M teams to deliver customer promises, achieve regulatory commitments and company targets.

Your role will ensure your R&M teams operate compliantly with health and safety standards, work collaboratively with other functions to ensure customers receive a constant supply of good quality drinking water for your appointed areas.

What you’ll be doing as a R&M People Supervisor:

  • Create engagement in and lead a team of field technicians and operatives to repair and enhance the water network in the most timely and cost-effective manner
  • Provide on-going support to individuals teams through coaching, mentoring and excellent people performance management to drive efficiency
  • Ensure health and safety is complied with and that paramount importance is placed on health and safety throughout our repair and maintenance operations
  • Ensure high quality of repair and maintenance works in line with TW standards
  • Engage with our customers, councils and manage wider stakeholder relationships to help work get delivered in a timely manner with minimal disruption
  • Ensure R&M technicians and operatives are trained, skilled and available as required. Work in partnership with other business areas (e.g. Planning and Scheduling) to set-up and deliver an effective work-plan

Base location: Brixton - SW2 1SB

Working pattern or hours: 45 Hours per week on a shift pattern, including a standby rota for which you will receive additional payment

What you should bring to the role?

To thrive in this role, the essential criteria you’ll need is:

  • Leading Teams in a customer focused environment
  • Technical understanding of water networks
  • Knowledge of regulatory requirements and procedures
  • Utilise analytical and problem solving skills in high pressure environments
  • Understanding of water networks
  • Repair and maintenance network knowledge
  • IT skills
  • Full UK Driving License

Additional skills and experiences would be great to have/bring:

  • EU Skills Water Hygiene card
  • NRSWA Supervisor Qualification
  • IOSH/H&S Accreditations

What’s in it for you?

  • Offering a salary up to £52,000 per annum depending on skills and experience
  • Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
  • Van, PPE and fuel card provide
  • Performance-related pay plan directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.