This vacancy is now closed


Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you’ll be doing:

This role allows you the chance to play a key role in the team responsible for our engagement with external stakeholders, such as government officials and Members of Parliament.  The role provides excellent opportunities to work with key decision-makers on major issues, and offers excellent prospects for personal development, through working with stakeholders and colleagues at all levels and across all parts of the business.

  • Monitor, analyse and communicate intelligence on legislative, policy and political developments.
  • In partnership with business units, prepare carefully-targeted engagement plans to advance the company’s positions.
  • Research and develop accurate, insightful and persuasive briefing and other materials for internal and external use.
  • Deliver these engagement plans through a programme of meetings, briefings and other opportunities, including organizing events.
  • Develop strong relationships with influential stakeholders, improving the company’s reputation and its ability to influence policy and legislation.
  • Represent the company in discussions with key stakeholders.
  • Resolve stakeholder queries, including enquiries from MPs.
  • Provide advice and guidance to colleagues across the business, acting as an advocate for stakeholders’ interests.

What you should bring to the role:

  • Excellent written and verbal communication skills and the ability to clearly and concisely articulate complex issues.
  • Experience of engagement with external opinion formers and decision-makers, or a background in policy or communications
  • An ability to challenge accepted views to develop and improve current positions, drawing on a strong understanding of the environment in which the company operates, including the workings of Whitehall and Westminster
  • Experience in the water sector or a regulated utility.
  • An appreciation of economic and/or environmental regulation.

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.